IMI2397 - Senior Specialist, System Administrator

Job Family: Information Technology
Location: Ras Al Khair, Saudi Arabia
Business Line: Information Technology
Department: Not Applicable
Closing Date: 31-Jul-2024
Job Purpose

The Aveva Systems Administrator administers the hardware, databases, ERP infrastructure, Operating Systems, Virtual Machines (VMs), and performs packaging and delivery deployments. Aveva ERM and Marine System Administrator plays a vital role in ensuring the smooth operation, maintenance, and security of the organization's Aveva Enterprise Resource Management (ERM) and Marine software systems.

Key Accountabilities

• Integrate Aveva ERM and Marine systems with other enterprise applications to ensure seamless data exchange and automated workflows.

• Configure interfaces and data mapping tools to facilitate data flow between Aveva systems and other applications.

• Troubleshoot integration issues and ensure smooth data exchange across the IT landscape.

• Generate reports and analyze data from Aveva systems to provide insights for process improvement and informed decision-making.

• Utilize Aveva reporting tools to extract relevant data and create reports that meet specific user needs.

• Collaborate with stakeholders to identify reporting requirements and develop customized reports for various departments.

• Implement and manage changes to Aveva systems following established change management processes to minimize disruption and ensure a smooth roll-out.

• Document system changes, test new configurations thoroughly, and communicate updates effectively to users.

• Monitor the impact of changes and address any arising issues promptly.

• Liaise with Aveva software vendors to ensure timely resolution of technical issues and access to technical support resources.

• Stay informed about product updates, bug fixes, and new features Aveva releases.

• Participate in training programs offered by Aveva to enhance expertise in the software suite.

• Maintain accurate and up-to-date documentation for Aveva system configurations, user procedures, and troubleshooting steps.

• Develop and maintain knowledge base articles and FAQs to provide self-service support options for users.

• Ensure documentation reflects system changes and best practices to improve user experience.

• Stay up-to-date on industry regulations and compliance requirements related to data security and privacy.

• Configure Aveva systems to comply with relevant regulations and ensure data is managed according to established policies.

• Assist with internal audits related to Aveva systems and user activity.

Qualifications & Experience
  • Education

Bachelor's degree in computer science, management information technology (MIS)or equivalent.

  • Professional Qualifications

Technical certifications in the field of database, applications integration, and/or implementation.

Aveva certifications in the development track will be an advantage.

PMP or similar certifications in project track will be an advantage.

  • Experience

Minimum of 9 years of relevant experience.

  • Languages

Thoroughly proficient in both verbal and written English.

Competencies (Knowledge, Skills & Abilities)

• Knowledge of database systems, e.g., MS SQL, and Oracle.

• Knowledge of engineering and infrastructure systems e.g., IFS, Email, Web Server.

• Knowledge of frameworks and standards associated with IT like ISO 12207, ISO 27001, ISO 20000, CMMI.

• Proficient in maintaining precise control over configuration Items, including applications, documentation, source code, and RDBMS.

• Knowledge of enterprise architecture, integration architecture, frameworks, and best practices.

• Expertise in solution design & development, enterprise application support and project management.

• Capable and experienced in providing technical solutions and helping consultants to finalize customer requirements.

• Experience in working with Aveva Engineering.

• Experience in handling Linux servers.

• Experience in preparing Aveva deliveries and installations.

• Experience in installing and administering Oracle databases.

• Experience in setting up and managing Aveva development environments.

• Ability to work under initiative and tight time pressures - planning, prioritizing, and controlling workload.

About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
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