IMI2319 - Manager, Maintenance Services

Job Family: Asset Management and Marine Operations
Location: Ras Al Khair, Saudi Arabia
Business Line: Asset Management and Capital Projects
Department: Maintenance
Closing Date: 31-May-2024
Job Purpose

The Manager is responsible for overseeing and coordinating all maintenance activities related to his/her department. The primary objective of this role is to ensure safe, efficient, and effective activities of the following business areas:

  •  Maintenance garage

  • Reliability, integrity, and maintenance excellence division

  • Security and Fire assets/systems maintenance

  • Zone B equipment, and facility maintenance

The Manager's key purpose is to optimize maintenance processes, minimize downtime, and maximize productivity. The manager is responsible for developing and implementing maintenance strategies, policies, and procedures to prevent equipment failures, reduce disruptions, and enhance asset utilization.

Ahe/she plays a strategic role in ensuring the organization's overall efficiency and reliability. He/she collaborates with other departments to align maintenance activities with operational goals and customer satisfaction objectives.

Key Accountabilities & Working Relationships

Key Accountabilities:

  • Develop and implement maintenance strategies and programs to ensure the efficient and reliable operation of facilities and equipment.

  • Manage the maintenance budget, including forecasting and allocating resources effectively to meet maintenance needs.

  • Ensure the implementation of the Asset Management System as per ISO 55001:2014, AM Policy and SAMP.

  • Oversee the scheduling and coordination of preventive and corrective maintenance tasks to minimize downtime and disruptions to operations.

  • Perform Preventive/Predictive Maintenance Program as planned and ensure zero overdue.

  • Lead and supervise a team of maintenance technicians, engineers and professionals providing guidance, training, and performance management to ensure timely and high-quality work.

  • Lead the team to manage safely, timely and cost effectively all the maintenance garage activities.

  • Establish and maintain effective communication channels with other departments to understand their maintenance needs and coordinate resources accordingly.

  • Develop and maintain maintenance procedures, policies, and standards to ensure compliance with safety regulations and industry best practices.

  • Conduct regular inspections and audits of facilities and equipment to identify maintenance needs, potential issues, and opportunities for improvement.

  • Recommend changes to asset management plans including preventive maintenance checklists and frequencies according to the assets’ failures modes, main time between failures and historical reliability data.

  • Collaborate with procurement and supply chain teams to ensure the availability of necessary maintenance materials, tools, and spare parts.

  • Monitor key performance indicators (KPIs) related to maintenance, such as equipment uptime, mean time between failures (MTBF), and maintenance costs.

  • Maintain timely and cost effectively all the company security and fire assets and systems.

  • Coordinate with external vendors and contractors for specialized maintenance services, ensuring compliance with contractual agreements and quality standards.

  • Coordinate and ensure completion of annual compliance reports, contracts, and related documentation.

  • Direct and lead Reliability and Integrity team to conduct root cause failure analysis to identify the underlying causes of equipment failures and implement corrective actions to prevent recurrence.

  • Direct and lead Maintenance Excellence to optimize maintenance processes and ensure implementing the best-in-class practices towards best-in-class maintenance.

  • Stay updated on industry trends, technologies, and best practices in maintenance and reliability management, and propose innovative solutions to enhance the maintenance function.

  • Monitor business related KPIs and take timely actions to meet their targets.

  • Work closely with HSEQ Department for potential hazards, to provide a safe working environment for all employees.

  • As per ISO55001, review and approve business case studies including risks and decision-making matrix for acquisition of new assets.

  • Review and recommend adjustment to the outsourcing strategies.

  • Implement the asset management competency guideline and report compliance to Asset Maintenance Manager.

  • Review and approve the manpower Training Needs Analysis and Individual Developmental Plans.

  • Manage staff, including allocation of duties, competency training, performance evaluation and leave roster and absence.

  • Foster a culture of safety, accountability, and continuous improvement within the maintenance department, promoting employee engagement and development.

Working Relationships:

Internal Interactions: 

  • GM Asset Management

  • Asset Management Managers

  • Asset Maintenance Superintendents

  • Asset Maintenance Supervisors

  • Asset Maintenance Technicians

External Interactions:

  • Zone B Operation Team

  • FMSS Team

  • Marine Operations Team

  • Rigging and Lifting Team

  • HSEQ Managers/Supervisors

Who we are looking for


  • Bachelor’s degree in mechanical, Industrial or Electrical Engineering or equivalent


  • At least 15+ years of practical experience in Asset Management and maintenance management.

  • Including at least (5) years of people management experience.

  • IFS practical experience is a plus.

Professional Qualifications:

  • The IAM AM Principles or CAMA certificate is a plus.

  • ISO31000 Lead Certificate is a plus.

Competencies (Knowledge, Skills & Abilities):

  • HSE, Accountability and initiative taken for managing, maintaining, and improving the IMI’s health, safety, and environmental performance.

  • Commitment to Quality, ensure continual process improvement alongside an ethos that is committed to ensuring that performance expectations of all assets are continually met.

  • Planning & Organizing, Apt at implementing maintenance plans, budgets etc.

  • Situation Management, Dynamic decision making when and as required.

  • Leadership, Ability to effectively communicate strategic direction through sound logical, commercial, and technical reasoning, with all functional areas in the organization. Promote a “can-do” team spirit creating a culture of high standards, work ethic and job satisfaction within the department.

  • Business Acumen, experienced in developing, implementing, and sustaining new business directions/functions with appropriate commercial and technical acumen.

  • Excellent Computer Skills.

  • Commits to business objectives. Accepts responsibility.

  • Team working, and ability to work under pressure.

  • Communication and Interpersonal Skills.

  • High level of integrity and ethical behavior.

  • knowledge of NEBOSH and/or OSHA standards and practices.


  • Excellent Communication Skills (oral and written) English Language

About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV