IMI1792 - Technical writer

Job Family: Business Development
Location: Ras Al Khair, Saudi Arabia
Business Line: Human Resources, Training & Development
Department: Rewards and Policies
Closing Date: 30-Jun-2023
Your future role & Job Purpose:

We are looking to hire Technical Writer

The main purpose of the position holder is the development, creation, and revision of controlled documentation. His/her duties include researching topics, writing documents, and editing their work for publication. Also responsible for generating innovative ideas for content while working both independently and collaboratively as part of a team.

Key Accountabilities:

The Technical Writer , will be responsible for but not limited to:

1. Determine the clearest and most logical way to present information for greatest reader comprehension. 

2. Generate innovative ideas for content and workflow solutions. 

3. Meet with subject-matter experts to ensure specialized topics are appropriately addressed. 
4. Analyze information required for the development or update of policy, procedure and form documentation. 
5. Review and/or copyedit content developed by other members of the team.
 6. Act as Initiator for Change Controls. Works with complex tasks and tight deadlines. 
 7. Responsible for the execution of all steps to ensure timely completion of changes. 
8. Gathers information from SMEs, breaks complex processes into straightforward steps and ensures that documents contain the appropriate level of detail and instruction commensurate with the activity. 
9. Assist SMEs in creating first drafts from process maps, outlines, and direct observation. 
10. Create new or revise existing content with a high degree of quality. 
11. Act as subject matter expert in document creation, format, and alteration. 
12. Ensure that the information contained in Policy/Procedures corresponds with the information on related documentation such as forms, inspection records, etc. including the appropriate verifications steps. 
13. Identifies areas for improvement within existing documentation and provides creative ways to make all documents better. 
14. Maintains records on changes and provides reports to Line Manager.
Who we are looking for:

Experience:  3 – 5 Years in Technical Writing

Education:  Diploma in Business, English or related field requirement or equivalent 

Competencies (Knowledge, Skills & Abilities)

  • Strong research,
  • problem solving skills,
  • excellent writing and grammatical skills,
  • proofreading,
  • proficient with Microsoft Office or related software.

Language: Thoroughly proficient in both verbal and written English.

About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV
2. CV