IMI1678 - Technical Services Manager

Job Family: Facilities Management and Support Services
Location: Ras Al Khair, Saudi Arabia
Business Line: Facilities Management & Support Services
Department: Facilities
Closing Date: 15-Oct-2023
Job Purpose
Manages all aspects of Hard Service provision, either internally or by direct oversight and management of third parties.
Key Accountabilities


  • Providing advice to service partners on best practice
  • Designing policies and procedures necessary to ensure built assets are adequately maintained
  • Assisting and leading in the development of maintenance regimes that will ensure plant is fully functional
  • Identifying critical plant and services and developing a response and contingency plans for failure events
  • Integration of the requirements of ISO 55001-2014 at all levels
  • Managing the Maintenance Service Partner
  • Ensure the Service Partners implement a service delivery methodology based upon SFG20, O&M’s or better
  • Ensures the Service Partners deploy trained staff. Ability to undertake thorough competency assessments
  • Ensures the Service Partners have adequate equipment available
  • Integrating the maintenance services into a wider facilities management operation
  • Ensuring a full PPM regime is in place and introducing alternative approaches such as CBM, BFM etc.
  • Identifying and ensuring compliance with statutory requirements
  • Identifying support requirements (logistics, tools, equipment etc.)
  • Developing a Forward Maintenance Register
  • Leading the development of Lifecycle plans and the sinking fund
  • Managing and overseeing minor projects and new works
  • Ensuring all activities are carried out safely
  • Liaising with the client where shutdowns are required
  • Attend client and internal meetings
  • Monitor Service Partners performance and adherence to budget
  • Verify the Service Partners invoice against KPI’s
  • Support any initiatives or improvement measures instigated by the service delivery team.
  • Identify and manage risks.


Who we are looking for



  • Bachelor’s degree in a related subject or otherwise extensive industry experience and demonstrated capabilities 
  • Demonstrated proficiency in the Microsoft Office environment including Word, Excel, PowerPoint, Project, and Outlook.


  • Proven human resource management skills
  • Strong organizational skills, interpersonal skills and a positive attitude
  • Strong verbal and written communication skills
  • Proven skills related to the position
  • Strong communication and interpersonal skills
  • Ability to delegate tasks and supervise others
  • Great multi-tasking abilities and attention to detail.


  • Requires minimum of 10 years related experience 


  • Excellent command of English (writing and speech).
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
1. Resume/CV