IMI1378 - Contracts Administration Division Head
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Job FamilyIndustrial Security and Fire
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Contract TypeDirect
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LocationRas Al Khair, Saudi Arabia
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Business LineFacilities Management & Support Services
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DepartmentNot Applicable
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Closing Date09-Jan-2023
Your future role
The Contracts Administration Division Head is responsible for the collection, analysis and interpretation of all audit and quality assurance management information and its publication / dissemination to various departments and FM&SS. He / She will be the sole interface between FM&SS and Audit (both internal and external). As well as ensuring that FM&SS is fully compliant with all business processes, formats and other requirements which arise from time to time. The Contracts Administration Division Head will support the Operations Division Head with managing Service Operator/s contract compliance and where necessary KPI review and management.
Primary Accountabilities
- Department compliance with all IMI processes, procedures and reporting requirements
- Lead all audits – delivered and received, corrective actions and improvements
- Development and management of a comprehensive management framework
- Completion of monthly analysis of incidents and complaints, highlighting trends and risks, and making recommendations for continuous improvement
- Completing detailed themed audits and data analysis to better understand FM&SS needs, risks and opportunity areas for improvement, and outcomes
- Completion of the FM&SS monthly quality assurance audit, reviewing representative samples against internal and external standards
- Completing quality audits and ‘mock inspections to ensure an ongoing focus on compliance and continuous improvement
- Completion of the monthly EXCOM report, detailing current serious incidents and complaints and serious concerns, and highlighting business risk.
- Preparing senior management presentations as needed and directed by the FM&SS VP
- Auditing Service Operators frequently enough as to ensure contract compliance
- Participating in Service Operators KPI meetings
- Ownership of the FM&SS risk register
- Development and ownership of the FM&SS strategic plan
- Commercial & Technical Assurance for FM&SS Managing Bidding & Estimation for the FM&SS
Who we are looking for
- A Degree or Diploma in Business/Contract Management or equivalent experience
- A minimum of 10 years of management experience in a similar role
- 5+ years Management related experience in the Kingdom of Saudi Arabia, or in other Middle East Countries
- Working experience of analyzing and presenting data to different audiences and making recommendations for improvements
- Previous experience of working in a regulated sector
- IT literate with a sound grasp of Excel, PowerPoint, SharePoint and other data analysis tools
- Able to analyze large data sets to identify themes, risks and make recommendations for improvements
- Able to provide detailed quality reviews of performance of individuals and teams against internal and external quality standards, providing constructive feedback for improvement
- Excellent written and verbal communication skills – able to present and explain findings and ideas to different audiences and in different formats
- To act as an expert adviser and lead on improvement activity, supporting operational managers in identifying and learning from areas of good practice and offering targeted support where practice requires improvement
- Able to demonstrate good knowledge of Auditing, IMS and corporate compliance
About Application Process
If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
- CV